Applies to Regular Users (Bidders/Buyers) Hosts (Property Owners)
By registering, accessing, or using the AUXON.BID auction website and related services (“Platform”), you agree to these Terms & Conditions (“Terms”). If you do not agree, do not use the Platform.
1) Key Definitions
- Regular User: A registered user who bids, buys, or redeems vouchers.
- Host: A registered user who creates/manages auctions for their own property.
- Auction: A time-bound listing with bidding and/or Book Now.
- Voucher: Proof of win/purchase provided to the winner, redeemable with the Host.
- Platform Operator: AUXON.BID and its affiliates running the Platform UI, payments UI, and messaging.
2) Eligibility & Accounts
- You must be 18+ and capable of entering binding contracts.
- Provide accurate information; keep credentials secure; you’re responsible for account activity.
- We may suspend/close accounts for fraud, abuse, policy or legal violations.
3) Platform Role
- The Platform facilitates listings, bidding, and messaging. Hosts, not the Platform, supply and fulfill stays/services.
- We are not a party to the Host–User contract; we provide tools, escrow-style flows, and notifications.
4) Payments & Fees
- Amounts shown are exclusive/inclusive of taxes as indicated on the listing checkout screen.
- Platform and processing fees may apply and are disclosed at checkout.
- Chargebacks may result in suspension and debt collection.
5) Conduct
- No fraud, bid manipulation, shill bidding, spam, scraping, or abusive behavior.
- Respect local laws, third-party rights, and Platform technical limits.
6) Intellectual Property
- Platform UI, marks, and code are owned by the Platform Operator.
- You grant us a non-exclusive license to host and display content you upload to operate the Platform.
7) Privacy & Data
- We process data per our Privacy Policy. Cookies and similar tech are used for security and features.
- Compliance checks (KYC/AML) may be required for withdrawals/payouts.
8) Availability & Changes
- Service may be interrupted for maintenance, security, or legal reasons.
- We may update these Terms; continued use after changes means acceptance.
9) Disputes
- Contact the other party first via Platform messaging; escalate to Support if unresolved.
- Provide evidence (messages, photos, timestamps) when opening a dispute.
10) Legal
- Governing Law & Venue: Laws of Lebanon; exclusive jurisdiction in the Courts of North Lebanon.
- Disclaimer: Platform provided “as is” without warranties.
- Liability Cap: To the maximum permitted by law, our aggregate liability is limited to the higher of (a) USD 100 or (b) the total Platform fees you paid in the 3 months before the claim.
- Indemnity: You indemnify us against claims arising from your breach or your listings/stays.
Section A — Regular Users (Bidders/Buyers)
A1) Bidding & Book Now
- Placing a bid is a binding offer. Highest eligible bid at close wins.
- “Book Now” (if enabled) is immediate and ends the auction.
- Bid increments, reserves, start price, and closing time appear on the listing.
A2) Payment, Voucher, Redemption
- Winners must pay within the stated payment window; late payment may forfeit the win.
- After payment, a Voucher is issued to redeem with the Host per listing terms (dates, occupancy, policies).
- Show government ID and booking/Voucher code at check-in if required by Host.
A3) Cancellations, No-Shows, Refunds
- Cancellation/refund rules are listing-specific. If none stated: non-refundable after win/purchase, except where law mandates.
- No-shows are treated as used/forfeited unless the Host agrees otherwise in writing on the Platform.
A4) Property Rules & Damages
- Follow house rules (check-in/out, smoking, pets, noise). Breaches may incur fees or eviction without refund.
- You’re responsible for damage beyond normal wear. Hosts may claim costs with evidence.
A5) Reviews
- Leave fair, accurate reviews; no extortion, hate, or defamation.
- Hosts may publicly respond; we may remove policy-violating content.
Section B — Hosts (Property Owners)
B1) Host Eligibility & Verification
- You must own or be authorized to list the property and comply with local laws (permits, licenses, reporting).
- We may request KYC/AML or ownership proof; failure may suspend payouts/listings.
B2) Listing Standards
- Provide accurate title, description, amenities, rules, pricing, taxes/fees, and availability.
- Photos must reflect reality and be yours to use; no misleading or watermarked stock without rights.
- State all mandatory fees (cleaning, resort, taxes) up front.
B3) Auctions & Pricing
- Configure start price, increments, reserve, Book Now (optional), and end time accurately.
- Honor winning bids and Book Now. Do not cancel to avoid honoring outcomes except for force majeure with proof.
B4) Fulfillment & Vouchers
- After winner payment, honor the Voucher within the promised redemption window and blackout rules disclosed in the listing.
- Overbooking is prohibited. If unavoidable, provide equal or better alternative or refund per listing policy.
B5) Payouts, Fees, Taxes
- Platform/processing fees are deducted before payout. You’re responsible for your taxes and reporting.
- Chargebacks/refunds may be netted from future payouts.
B6) Cancellations & No-Shows
- Define your cancellation/no-show policy clearly. If omitted, default is non-refundable after win/purchase, except where required by law.
- Document no-shows and rule breaches in the Platform thread.
B7) Safety & Compliance
- Maintain safe premises (fire safety, hygiene, legal occupancy). Carry appropriate insurance.
- No discrimination; comply with accessibility and consumer protection laws.
B8) Reviews & Responses
- Publicly respond professionally; no retaliation or incentives to alter reviews.
- We may remove responses that violate policy.
B9) Content License
- You grant the Platform a non-exclusive, royalty-free license to host, cache, display, and distribute your listing media to operate and promote the Platform.
Prohibited Activities (Non-Exhaustive)
- Shill bidding, collusion, false claims, counterfeit Vouchers, or bypassing Platform fees.
- Hate speech, harassment, doxxing, or illegal content.
- Reverse engineering, scraping, rate-limiting evasion, or security testing without consent.
Termination
- We may suspend/terminate access for any violation or legal risk. You may close your account unless an active auction, unresolved dispute, or balance exists.
Notices & Contact
Official notices may be delivered via your account email. For support, contact: support@lbbnb.com. System emails may appear from no-reply@lbbnb.com.
Acknowledgment
By using the Platform, you acknowledge that you have read, understood, and agree to these Terms.
Annex — Quick Reference (Non-Binding Summary)
Regular Users
- Bids/Book Now are binding.
- Pay on time → receive Voucher.
- Listing rules apply at stay; damages may be charged.
- Default refunds: none unless listing says otherwise or law requires.
Hosts
- Accurate listings & honor wins.
- No overbooking; disclose all fees.
- Maintain safety, compliance, insurance.
- Platform fees deducted from payouts; handle your taxes.