FAQs & How-To Guide

Timed listing. Highest valid bid at end wins unless Book Now is used to end instantly.

• Guests: Account + funded USDT (BEP-20) wallet or cash voucher.
• Owners: Verified hotels/hosts list rooms with photos, rules, dates, optional Book Now.

1. Open Wallet → copy your BSC USDT address.
2. Send USDT (BEP-20) to it (contract: 0x55d398326f99059fF775485246999027B3197955).
3. After confirmations, balance updates for bidding/Book Now.

Use BSC network only (BEP-20).

• Minimum increment enforced per auction.
• Balance must cover your bid.
• Anti-sniping: late bids may extend the timer briefly.
• Reserve: if not met, seller may decline to award (card may show “reserve not met”).

If enabled, pay the fixed price instantly; auction ends and awards to you.

1. Winning amount is held from your wallet.
2. Submit guest details and target date within availability.
3. Receive booking confirmation + reservation code.

• Winner may get a single-use voucher tied to their user ID.
• Redeem at Reservation Voucher within the availability window.

Bidders: no platform fees. Hosts: choose 7% per closed auction or $11 listing fee. Local taxes/security deposits per property rules.

Wallet → Withdraw → enter BSC address. Amounts on hold (won auctions) are not withdrawable until completion/release.

• Follow property cancellation policy shown on auction page.
• No-shows typically non-refundable.
• Refunds, if any, return to your on-site wallet.

• Deposit not showing: confirm USDT (BEP-20) on BSC to your address; wait for confirmations.
• Bid rejected: ensure balance ≥ current + increment; refresh.
• Timer odd: device clock/browser cache; refresh.

Owners verified. Funds stay on-platform until award/confirmation. Suspicious activity may be frozen pending review.

• Availability: stay window (From/To).
• End Time: when bidding stops (may extend by anti-sniping).
• Reserve: hidden minimum.
• Book Now: instant fixed price (if enabled).

1. Get Owner verification and complete property profile.
2. Create auction: title, description, guest rules, Availability From/To, start price, increment, end time, optional Book Now, reserve (optional).
3. Upload up to 5 photos; publish. Appears in Open Auctions.

• Upload limit: 5 images per auction.
• Stored on server at /uploads/da-auctions/{auction_id}/ (not in DB).
• Use clear shots: room, bathroom, view, amenities, property exterior.

• No bids yet: you can edit all fields.
• After first bid: you may edit non-price fields (e.g., description, photos) but not start price, increment, or reserve. End time changes may be restricted.
• Book Now can be toggled only if not used and per policy.

• Set realistic From/To dates (stay window).
• Mention blackout dates or min-stay rules in description.
• Winner must schedule within this window.

• Choose one: 7% success fee per closed auction or $11 listing fee regardless of outcome.
• Payouts in USDT after award/confirmation per schedule.
• Taxes/security deposits: disclose clearly on the auction page.

• Winner may be issued a unique voucher (per auction/user).
• Duplicate issuance is blocked; status tracked (issued/redeemed).
• Guests redeem and submit stay details; you confirm booking.

• No misleading photos/prices, off-platform payments, or fake availability.
• Listings may be paused/removed for policy breaches.
• Self-bidding or collusion is forbidden.

1. Go to Wallet and click Use Cash Voucher.
2. Enter the voucher code exactly as printed.
3. On success, balance is credited instantly in USDT (BEP-20).

Voucher is single-use and tied to your user ID. Cannot be transferred.

Cash vouchers are sold by approved partners or directly at supported money transfer service desks. Each cash voucher has a unique code and fixed USDT value.

• Check spelling/case of the code.
• Ensure the voucher is unused and not expired.
• If still failing, contact support with voucher code and receipt.

• Open a dispute (winner): go to Disputes tab → pick the won auction → add reason (min 15 chars) + evidence links → submit.
• View your cases: My Disputes shows status, reasons, evidence, and admin notes.
• Statuses: open, resolved_winner, resolved_creator, dismissed.
• Notifications: email sent on open and when admin resolves.
• Time limit: disputes can only be opened for auctions that ended within the last 3 days. After that, the case is considered final and cannot be disputed.
• Tips: attach clear screenshots/urls; keep all chat on-platform.